MEMBERSHIP FAQS

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Question: Do unused facials or credits roll over?
Answer: Yes! Unused facials or banked credits roll over each month and never expire as long as your membership is active.

Question: Can I cancel anytime?
Answer: Yes. You can cancel at any time with a 30-day notice. No long-term commitment required.

Question: Can I switch between membership types?
Answer: Yes! Just let us know, and we’ll make the change with 30 days’ notice.

Question: Can I share or transfer my benefits?
Answer: No. All membership benefits are non-transferable and for individual use only.

Question: How do I redeem my monthly credit or facial?
Answer: We’ll apply your benefit automatically at checkout!

Question: What happens if I cancel with unused credits or facials?
Answer: They will remain on your account until you use them, even after membership cancelation.